*IMPORTANT!!! PLEASE EXPECT DELAY IN PROCESSING DUE TO COVID-19 LOCKDOWN
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For Returns & Refunds

Thanks for shopping at SONIC RAGE RECORDS

If you are not entirely satisfied with your purchase, we're here to help.

Returns
We don't take returns, unless we send the wrong product. You have [30] calendar days to return an item from the date you received it.

To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging.

Your item needs to have the receipt or proof of purchase.

Refunds
Once we received your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.

Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

All orders are insured and protected by the Buyer’s Protection Plan provides customized solution towards carriers that offer to protect one's consignment from any probable downside risks. The Buyer’s Protection Plan is backed by SkyCover, depending on the courier company that you choose for your delivery.

We only ship in secure and brand new boxes or envelope.
If the postal-service / courier mistreats and damages the products, you need to file a complaint to them.

Contact Us
If you have any questions on how to return your item to us, contact us.



 

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