Terms of Service

Last updated: 01/07/2023

Please read these Terms of Service carefully before using our website https://www.sonic-rage.com operated by SONIC RAGE MUSIC SHOP. Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users, and others who access or use the Service. By accessing or using the Service, you agree to be bound by these Terms. If you disagree with any part of the terms, then you may not access the Service.


Products and Services

a. Description: Our website offers vinyl, CDs, cassettes, t-shirts, band merchandise, magazines, and other underground music-related items. By placing an order through our website, you acknowledge that you have read and understood the product or service description.

b. Pricing: The prices displayed on our website are in Malaysian Ringgit and are subject to change without notice. We reserve the right to modify or discontinue any product or service without prior notice. We shall not be liable to you or any third party for any modification, price change, suspension, or discontinuation of the Service.

c. Availability: We strive to ensure that the products or services listed on our website are available at all times. However, we cannot guarantee the availability of any specific product or service. In the event that a product or service becomes unavailable after you have placed an order, we will notify you and offer an alternative or a refund.


Orders and Payment

a. Order Acceptance: All orders placed through our website are subject to acceptance. We reserve the right to accept or reject any order in our sole discretion. Once an order is accepted, we will notify you through email or other means of communication.

b. Payment: Payment for orders must be made in full at the time of purchase. We accept Bank Transfer, QR Pay DuitNow (Malaysia, Singapore, Indonesia, Thailand only), Debit Card & Credit Card by Billplz, Stripe & Paypal. You agree to provide accurate and complete payment information. If there is an error in the payment process, we may contact you to rectify the issue or cancel the order.

c. Shipping and Delivery: We will make reasonable efforts to ship orders promptly. However, delivery times may vary depending on factors beyond our control. Any estimated delivery dates provided are for reference only and are not guaranteed. We shall not be responsible for any delays or damages incurred during shipping.


Returns and Refunds

a. Returns: We offer a 30 day return policy for eligible products. To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as when you received it. Please refer to our Return Policy for detailed instructions.

b. Refunds: Once we receive and inspect the returned item, we will notify you of the status of your refund. If your return is approved, we will initiate a refund to your original payment method. Please note that shipping costs are non-refundable. The time it takes for the refund to reflect in your account may vary depending on your payment provider.


Intellectual Property

a. Ownership: All content on our website, including but not limited to text, graphics, logos, images, and software, is the property of SONIC RAGE MUSIC SHOP or its licensors and is protected by intellectual property laws. You may not reproduce, distribute, modify, or create derivative works of any content without our prior written consent.

b. Trademarks: All trademarks, service marks, and logos displayed on our website are the property of their respective owners. You are prohibited from using any trademarks without the explicit permission of the owner.


Limitation of Liability

a. Disclaimer: The Service is provided on an "as is" and "as available" basis. We make no warranties, expressed or implied, regarding the operation or availability of the Service, or the accuracy, reliability, or completeness of any information or content provided.

b. Limitation of Liability: In no event shall SONIC RAGE MUSIC SHOP or its directors, employees, partners, or affiliates be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the Service, whether based on contract, tort, strict liability, or other legal theory, even if we have been advised of the possibility of such damages.


Modifications

We reserve the right to modify or replace these Terms of Service at any time without prior notice. By continuing to access or use the Service after any revisions become effective, you agree to be bound by the updated Terms. It is your responsibility to review these Terms periodically.

If you have any questions or concerns about these Terms of Service, please contact us here.

By using our website, you acknowledge that you have read, understood, and agreed to these Terms of Service.

Remember to consult with a legal professional to ensure that the Terms of Service are appropriate for your specific business and jurisdiction.